Browsing data

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you’re viewing on it

• Your IP address

Forms

When you submit information to this website via webform, I collect the data requested in the webform in order to track and respond to requests, arrange appointments and collate anonymous feedback. This information is also shared with Squarespace, my website hosting provider, and with Google for storage.

GDPR

I work in accordance with the General Data Protection Regulation (2018) and am registered with the ICO. My comprehensive privacy statement is available on request, and clients agree to it as part of the process of entering into a counselling agreement.

If you believe that your personal data hasn’t been handled correctly, please raise a complaint by emailing me lucygray.therapy@gmail.com - I will acknowledge any complaint within 30 days. I will keep you informed and let you know the outcome as soon as I reasonably can and 'without undue delay'. I am registered with the Information Commissioner's Office; if any complaint is unresolved or you would like to raise it directly with them, please contact them: https://ico.org.uk/make-a-complaint/